Tristan Ovington

Employee Experience January 3, 2024

Top 10 Best Training Management Systems

Learning is essential, but not every organization makes it meaningful to employee experience.  The right training management systems and...

Change Management December 20, 2023

Generative AI vs predictive AI: Definitions and types

It’s clear generative AI is here to stay, but what’s the difference between all the types?  Generative and predictive...

Digital Transformation December 14, 2023

Your Ultimate Call Center Training Guide for 2024

Effective call center training is vital for delivering a top-notch customer experience.  It stands out as one of the...

Digital Transformation December 11, 2023

12 digital transformation best practices with examples

With generative AI and other digital technologies gaining faster traction than ever, successful digital transformation best practices are more...

Digital Transformation November 21, 2023

What is a training facilitator, and how to choose one?

A training facilitator creates the learning content for an organization to allow efficient and effective learning to enable enterprises...

Change Management October 25, 2023

The types of organizational politics and how to manage it

What behaviors do you observe as you glance around your office? Suppose you see staff constantly arguing, competing against...